Please note: we are currently offering the option of pickup & local delivery. Please call if you have any questions regarding pickup (519) 756-4242.
*For a quote on local delivery, please call the store at (519) 756-4242.
As of right now, Carrillo offers local shipping within 300 KM of our Brantford location. If you require shipping outside of our delivery parameters, please contact the store for a personalized quote.
As long as the product is in stock in our warehouse, your order will take 2-5 business days to arrive. If this product is not regularly stocked and requires a special order, delivery dates can be affected and will depend on product stock at the manufacturer.
Unfortunately as of right now we cannot offer in-home delivery. The product will be delivered to a garage, driveway or covered area. The area must not have any obstacles or obstructions such as stairs, hallways, doors etc.
For regularly stocked items, a minimum of 3 boxes must be presented for return. No returns will be accepted after 30 days from date of purchase. Boxes must remain unopened. No returns/cancellations for custom and special orders. No returns/cancellations for ordered carpet. Products arriving from the United States (all Shaw and COREtec products) – Minimum 300 sqft return + Cost of shipping to the United States applies. Customers must pay 25% restocking fee. No exceptions. Returns cannot be accepted through shipping format and must be brought back to the store.
Yes! There are matching transition pieces that can be purchased for your flooring. We try to stock as many of the most popular colours as we can, however there may be some that are special order products and may delay the delivery of your order. Please contact the store for more details.
Each level of luxury vinyl plank offers more features than the next, while still maintaining the Coretec claim to fame of the cork backing, the superior scratch and dent resistance and the water resistance that is carried through to all levels. Each Coretec product is also GreenGaurd Gold certified to keep you and your loved ones safe.
Level 1: SPC core, 4.4 mm thickness with a 12mil wear layer, MicroBevel, a 30 year residential and 7 year light commercial warranty
Level 2: Strong reinforced SPC core, 5.0mm thickness with a 20mil wear layer, enhanced graphics with painted bevel, lifetime residential and 15 year heavy commercial warranty
Level 3: WPC core, 8.0 mm thickness with a 20mil wear layer, enhanced bevel, lifetime residential and 10 year medium commercial warranty
Level 4: WPC core, 8.0mm thickness with a 20mil wear layer, enhanced bevel, lifetime residential and 10 year medium commercial warranty
Level 5: Stone Mineral Core, 8.0mm thickness with a 30mil wear layer, enhanced bevel, lifetime residential and 10 year medium commercial warranty
Level 6: WPC core, 15.00 mm thickness with a 30mil wear layer, enhanced bevel, lifetime residential and 10 year medium commercial warranty
SPC : Stone Plastic (or Polymer) Composite, is more cost friendly, has increased moisture resistance and fare better in spaces that are not heated or cooled, like three-season rooms.
WPC: Wood Plastic (or Polymer) Composite, is thicker and lighter than the SPC core. It is softer underfoot making it more comfortable to stand or walk on for longer periods of time. Its thickness can give it a warmer feel and works well at absorbing sound.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.